Fortunately for me, I've lived within a min drive of their pick-up depot for many years now. Heatware eBay feedback RFD feedback! Exactly once, then they leave a door-knocker notice and you pick it up at the depot.
It has always been like this. Sometimes they call you ahead of time to notify you of the delivery. Note that this is for residential addresses. Maybe business ones would be different. There's a sucker born every minute. I hate this BS; you pay for delivery and you end up schlepping to pickup the parcel. My first inclination is to berate them, but instead call and politely say that you don't have transportation car's in the shop; whatever.
Sign up now Create your package online. Check availability. Are you an EBOX customer? Changer de province. Log in. Continue search. Choisis ton forfait internet. Oh lala! Add 1. One Canadian shared their story on Reddit saying that since they were waiting for a package to arrive in the mail, they thought they would do some garden work in their front yard.
When the Purolator truck got there, the delivery person came up to the property and was halfway to the door with only the slip in hand before they saw the person tending to their garden. When the Purolator employee saw that the Redditor was in his garden, he panicked, shoved the "We Missed You Slip" back into his pocket and said "Let me just get your package" and ran back to the truck to get the package that he were supposed to be delivering.
Purolator: The worst service possible. This story serves as pretty definitive proof that the delivery service isn't even trying to deliver packages since they are leaving them in the truck and only giving people missed-delivery slips instead. While it could be easy to say this was an off-day or an isolated incident, Canadians on Twitter have corroborated the story with their own similar experiences. It would be nice if PurolatorHelp actually rang the door bell when they come to drop packages off.
Been waiting all morning and they end up leaving a pickup tag instead. August 13, Most banks, says Orenstein, allow card holders to claim a chargeback when an order is lost during shipping. Whitehurst, the consumer advocate, says the same thing, but cautions online shoppers to make sure they know their banks' chargeback policies before using their card to make a purchase. Banks and credit card companies often have specific rules around how to apply for a chargeback and how quickly after the purchase that needs to happen.
He also recommends researching shipping policies before deciding where to shop, pointing out larger retailers often make getting a refund easier due to the volume of sales. Hovakimyan says he's sworn off online shopping after his experience. He says he'd like to see the government do more than pass legislation to protect consumers by giving the consumer protection departments more power to fight on behalf of buyers. Yousefi says he'd like to swear off online shopping, but will likely have to continue doing it because of the pandemic.
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